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  1. Octopus Cloud
  2. OC 2.x
  3. Troubleshooting

Troubleshooting

  • Accessing Windows Servers and the products on them
  • AppLocker - Can't determine if a user has permissions to access application XYZ on the server
  • Could not read AD computers from address
  • Could not read net bios name from address
  • Dynamics CRM - Connection to server failed
  • Dynamics NAV - Connected on xyz.example.com, but internal error occurred
  • Dynamics NAV - Connection to server xyz.example.com failed over Remote Powershell. Scanner and the server with Microsoft Dynamics NAV are in the same domain
  • Endpoint https://xx.xx.xx.xx/Service.svc not reachable
  • Exchange Server - Connection to server failed
  • Hyper-V - Accessing Hyper-V servers
  • OC Reporter - No data is being imported automatically
  • OC Reporter - No data is being received from a specific environment/scanner
  • OC Reporter - SPLA usage report results are too high or wrong
  • OC Reporter - VM is scanned over the hypervisor, but it’s not counted in the SPLA usage report
  • Remote Powershell
  • Remote Registry Service
  • Request timed out
  • Resolving "Unauthorized" error in OC Scanner logs
  • Resolving login issues with OC Reporter
  • Resolving OCID authentication failure on OC Reporter
  • RPC Server is not available
  • Scan scope restriction by organizational units (OUs)
  • Scheduled task cannot be created / Scheduled task is not running
  • SharePoint 2010
  • SharePoint Server - Connection to server failed
  • SharePoint Server - Local Sharepoint scan requirements
  • SharePoint Server - Remote Sharepoint scan requirements
  • Skype for Business - Connection to server failed
  • SQL Server Standard - Connection with Windows Integrated Authentication failed
  • VMware - Accessing vCenter server / ESXi servers
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